DVD - Business Mastery Series: Customer Service

Category : DVD

Speaker : Tony Gattari

Most businesses suffer because they feel getting the customer in the front door is the greatest challenge. It’s not. It’s about serving them well, so that they keep coming back more and more. During this workshop, you will hone your sales and customer service skills. You will learn the do’s and don’t of customer service, including the art of communication, listening, overcoming objections and getting other to see your point of views. At the end of the day, ‘he who serves best seldom loses.